SNOOZ Pro turns on/off or changes volumes by itselfUpdated 2 months ago

1) Plug your SNOOZ Pro into another outlet and see if the issue persists.

If none of the above works, follow the steps below to update the firmware on your device. 

1. Open the App and let it connect to SNOOZ. 

2. Go to Settings > Software. The screen should say the firmware is up to date. 

3. At the bottom of the screen, tap the SNOOZ logo 7 times. A window will open asking for a code. Type in: 123 

4. Click "Start Update". This will install software on your SNOOZ and reset the cap touch buttons. The update will take about 3 minutes on iOS or 5 minutes if you are on Android.