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Troubleshooting

How to adjust the volume

When in White Noise Mode, you can adjust the volume in the App under the Volume tab or on the Button device. When in Bluetooth Speaker Mode, you can adjust the volume on the Button device or with the volume controls on your mobile device.

How to connect to Bluetooth Speaker Mode and the App

In order to operate Button in White Noise Mode and Bluetooth Speaker Mode, you’ll need to connect it to the Bluetooth Settings Menu on your mobile device and to the SNOOZ App. To connect to the SNOOZ App, follow these steps:. To connect to your Bluet

Can't connect to Bluetooth

Please note that Button does not automatically reconnect to the Bluetooth Settings Menu on your mobile device after performing a hard reset.

The buttons on Button are not working properly

If the buttons on the back of the Button device are not working properly, it may need to be reset. Try the steps below on your Button device:. *Please note this will disable the current timers you have set up in the scheduler until Button is reconnec

Button doesn't sound right

If Button is making a weird sound, it may need to be reset. Try the steps below on your Button device:. *Please note this will disable the current timers you have set up in the scheduler until Button is reconnected to the App.

Button is turning on/off by itself

You can perform a hard reset on the device by following these steps:. 1) Turn Button on. 2) Simultaneously press the volume up and down buttons for 5 seconds until Button shuts off. 3) Turn Button back on and see if the problem persists. *Please note