Troubleshooting
Can't connect my phone to the App
1. Unplug SNOOZ, with SNOOZ unplugged, press and hold the power button for 3 seconds to make sure all the power is drained from the unit. Plug it back in and try connecting again. 2. Restart your phone and try connecting again. This resolves the issu
How to pair SNOOZ to multiple phones and vice versa
You can pair an unlimited number of SNOOZs to a single device, or pair an unlimited number of devices to a single SNOOZ. The only limitation is a SNOOZ unit can only be actively controlled by a single device at any given moment. As an example, if you
How to reset the scheduler when the time is incorrect
Allow the App to reconnect to SNOOZ then the scheduler sync time should automatically update with the current time on your device. If for any reasons you still have issues, please try the steps below:. 1. Unplug SNOOZ and then plug it back in. 2. Con
Sound Meter Setup
Follow this video to setup the dB sound meter in the SNOOZ App.
How to delete a schedule
You can delete a schedule from the app by holding on the right side of the schedule and sliding it to the left. A red box with an X will pop up. Hit the X and your schedule will delete. See below for more details.
Wrong Email Added
Please provide the following details to our support team:. The email address you originally entered in the appThis helps us locate the correct account. The email address you want to use insteadThis will become the new email associated with your accou